SMS Opt-In Information
Stylin Pets Salon
Stylin Pets Salon uses SMS messaging to communicate with customers
regarding appointments and customer service. SMS messages may include
appointment confirmations, reminders, scheduling updates, grooming
status updates, pickup notifications, and responses to customer
inquiries.
SMS messaging is optional and is not required to purchase or receive
services from Stylin Pets Salon.
How Customers Opt In
Customers can voluntarily opt in to receive SMS messages from
Stylin Pets Salon through the following methods:
-
By Phone:
When scheduling an appointment by phone, a Stylin Pets Salon
employee asks the customer for permission to receive SMS messages
regarding appointments and customer service. If the customer agrees,
the employee records the customer's mobile number and SMS consent
in the customer record.
-
In Person:
Customers may opt in when scheduling or checking in for an
appointment at Stylin Pets Salon. Customers are provided with a
customer intake form containing a separate, unchecked SMS consent
checkbox. Customers voluntarily check the box if they would like
to receive SMS communications.
In-Person Consent Form
The following is the SMS consent language presented to customers
on our customer intake form:
☐ SMS Communication Consent
I agree to receive SMS messages from Stylin Pets Salon
regarding my pet's appointments, appointment reminders, scheduling
updates, grooming status, pickup notifications, and customer service
communications.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out or HELP
for help.
Consent to receive SMS messages is not a condition of purchasing
goods or services.
The SMS consent checkbox is presented to customers unchecked.
Customers must actively choose to provide consent.
Phone Consent Script
When a customer schedules an appointment by phone, our staff use
the following consent process:
"Would you like to receive text messages from Stylin Pets Salon
regarding your pet's appointments and customer service? Message
frequency varies and message and data rates may apply. You can
reply STOP at any time to opt out or HELP for assistance."
If the customer agrees, the employee records the customer's SMS
consent in the customer record.
SMS Opt-In Confirmation
After a customer provides SMS consent, Stylin Pets Salon sends an
automated confirmation message:
Stylin Pets Salon: Thanks for opting in to SMS! You'll receive
texts about your pet's appointments and related customer service
updates. Message frequency varies. Msg & data rates may apply.
Reply HELP for help or STOP to opt out.
Types of Messages
Customers who opt in may receive messages including:
- Appointment confirmations
- Appointment reminders
- Appointment scheduling and rescheduling
- Grooming status updates
- Pickup notifications
- Service-related notifications
- Responses to customer questions and requests
Opting Out
Customers may opt out of SMS communications at any time by replying
STOP to any message.
Customers may reply HELP for assistance or contact
Stylin Pets Salon directly.
Message Frequency and Rates
Message frequency varies depending on the customer's appointments
and interactions with Stylin Pets Salon.
Message and data rates may apply according to the customer's mobile
carrier and mobile service plan.
Privacy and Terms
For information about how Stylin Pets Salon handles personal
information and SMS consent information, please review our
Privacy Policy.
Our SMS program is also governed by our
SMS Terms & Conditions.
Contact Us
Stylin Pets Salon
Phone: 8017654709
Email: stylinpets2006@gmail.com